Haglund’s Deformity is a painful, bony enlargement on the back of the heel. This condition often interferes with daily life, particularly when wearing closed-back shoes. Many individuals wonder if non-surgical options can resolve the issue, allowing them to avoid an operation. Understanding the nature of this heel condition and its underlying bone structure is key to determining the most effective path toward long-term comfort and functional resolution.
Defining Haglund’s Deformity
Haglund’s Deformity is an alteration of the calcaneus, or heel bone, characterized by a prominent bony spur on the posterior superior aspect. This bony lump is often nicknamed “pump bump” due to irritation from rigid heel counters in footwear like pumps or dress shoes. The enlargement itself is not the source of pain, but rather the resulting inflammation of surrounding soft tissues.
The bony prominence irritates the retrocalcaneal bursa, a fluid-filled sac between the Achilles tendon and the heel bone, causing painful bursitis. Chronic friction can also lead to insertional Achilles tendinopathy, which is inflammation of the Achilles tendon where it attaches to the heel. Mechanical factors predispose individuals to this condition, including a high arch foot structure, a tight Achilles tendon, or a gait that causes walking on the outside of the heel. These structures increase friction and pressure against the back of the heel, contributing to irritation.
Non-Surgical Approaches to Symptom Relief
Conservative management focuses on reducing inflammation and pain caused by the bony prominence rubbing against soft tissues, as it cannot shrink the bone itself. A primary strategy involves footwear modification, such as switching to open-backed shoes or those with soft, flexible heel counters to eliminate direct pressure. Custom orthotic devices or heel lifts can also be used inside shoes to alter foot mechanics. This helps decrease tension on the Achilles tendon and reduces irritation on the heel.
Anti-inflammatory methods are employed to calm the irritated bursa and tendon. These include the regular application of ice and the use of oral nonsteroidal anti-inflammatory drugs (NSAIDs) like ibuprofen. Physical therapy is also important, often involving stretching exercises aimed at lengthening the calf muscles and Achilles tendon. Reducing tension lessens the pressure exerted on the bursa and bony prominence, thereby decreasing the overall pain experienced.
In acute or persistent cases, temporary immobilization using a soft cast or walking boot may be recommended to rest the area and relieve pressure. These non-surgical approaches effectively manage the symptoms of pain and swelling. The goal is to make the condition asymptomatic, allowing the patient to return to normal activities even though the underlying bony structure remains unchanged.
The Likelihood of Complete Resolution
The bony prominence itself will not shrink or disappear without surgery. Since the deformity is a structural alteration of the calcaneus bone, conservative treatments cannot reverse this physical change. The purpose of non-surgical interventions is not to dissolve the bone spur, but to fully eliminate the painful symptoms associated with it.
Many patients achieve a functional resolution where pain, swelling, and irritation are completely alleviated, allowing them to live comfortably without restriction. Success in conservative treatment is defined by the absence of symptoms, not the absence of the bump. The likelihood of achieving this functional cure is high with early diagnosis and consistent adherence to the prescribed shoe modifications, physical therapy, and anti-inflammatory protocol. If the inflammation is controlled, the condition is practically resolved for the patient, as the bony prominence only causes problems when it creates friction.
Surgical Options for Haglund’s Deformity
Surgical intervention is an option only when a patient fails to achieve adequate symptom relief after a substantial trial of conservative treatment, typically lasting six to twelve months. The definitive surgical goal is the physical removal of the prominent bony portion of the calcaneus, known as a calcaneal resection. The operation may involve an open technique through a larger incision or a minimally invasive endoscopic approach, which generally results in smaller scars and quicker recovery.
During the procedure, the surgeon excises the posterior superior calcaneal prominence and often removes the inflamed retrocalcaneal bursa. If chronic irritation has significantly damaged the Achilles tendon, debridement of the diseased tissue may also be necessary. If the tendon is detached to access the bone, it is reattached using specialized suture anchors. Recovery typically involves a period of non-weight bearing, followed by a transition into a walking boot and physical therapy to restore strength and mobility.

