The Neck Disability Index (NDI) is a widely recognized patient-reported outcome measure designed to quantify the self-rated disability experienced by individuals with neck pain. Developed in 1989, it serves as a standardized tool for healthcare professionals to understand how neck-related symptoms affect a person’s ability to perform daily activities. Its primary function is to assess a patient’s baseline status, track changes over time, and evaluate the effectiveness of various treatments. The NDI provides a single, composite score that reflects the overall impact of cervical spine issues on a patient’s life.
Purpose and Structure of the Neck Disability Index
The NDI instrument is structured to cover the most common areas of daily function impacted by neck conditions. The questionnaire consists of ten distinct items, each focusing on a specific domain of life. These domains include Pain Intensity, Personal Care, Lifting, Reading, Headaches, Concentration, Work, Driving, Sleeping, and Recreation.
Each of the ten items features six possible response options, systematically scored from zero to five points. A score of zero represents a statement indicating no disability or limitation in that specific activity. Conversely, a score of five represents the maximum level of perceived disability or complete limitation.
The maximum raw score achievable for any single section is five points. Since the patient completes all ten sections, the maximum total raw score is 50 points. This 0-50 point scale is the foundation for all subsequent scoring calculations and interpretations. The questionnaire is intended to be completed by the patient directly, reflecting their subjective experience of their condition.
Step-by-Step Calculation of the NDI Score
The initial step in calculating the NDI score is to sum the points marked for all ten sections to establish the total raw score. This summation yields a single number between 0 and 50. For example, if a patient scores 3 points for Pain Intensity, 1 point for Personal Care, and 4 points for Driving, these individual scores are added together with the scores from the remaining seven sections.
To convert this raw score into the clinically common percentage score (0% to 100%), a simple formula is applied. The formula is: (Total Raw Score / Maximum Possible Score) x 100. Since the maximum possible score is 50, the calculation can be simplified by multiplying the total raw score by two.
For instance, if a patient’s total raw score is 28, the calculation is (28 / 50) x 100, resulting in a score of 56%. The percentage format is generally preferred as it is easier for patients and practitioners to understand the relative severity of the disability.
Clinical Interpretation of the Final Score
The final NDI percentage score is used to categorize the severity of the patient’s self-reported neck disability. The score directly correlates with the degree of functional limitation and symptom burden perceived by the individual. These categories help clinicians set appropriate treatment goals and monitor progress effectively.
The universally accepted severity categories begin with a score of 0-4%, which signifies no disability. A score ranging from 5% to 14% indicates mild disability, where the patient experiences some limitations but can generally manage most daily activities. Patients scoring between 15% and 24% are categorized as having moderate disability, suggesting a more pronounced impact on work or recreational activities.
A range of 25% to 34% represents severe disability, where the neck pain significantly interferes with nearly all aspects of daily life. Any score of 35% or greater is considered complete disability. A minimal detectable change of approximately 5 NDI points (or 10%) is necessary to represent a true, meaningful change in a patient’s condition.
Rules for Incomplete Questionnaires
A common challenge in scoring is when a patient omits an answer for one or more of the ten sections on the questionnaire. If all ten sections are not completed, the standard scoring calculation must be adjusted to maintain the validity of the final percentage score. The primary rule is to modify the maximum possible score (the denominator) to only account for the sections that were actually answered.
The maximum possible score is recalculated by multiplying the number of answered questions by five points. For example, if a patient answers 8 of the 10 questions, the new maximum possible score becomes 40 (8 answered questions x 5 points). The calculation then proceeds: the total raw score from the answered items is divided by the adjusted maximum possible score and multiplied by 100.
If too many items are left blank, the overall score may become unreliable. A common clinical guideline suggests that if more than two sections (20%) are left unanswered, the entire questionnaire may be considered invalid for use in clinical decision-making. This prevents a score from misrepresenting a patient’s true level of disability.

