How to Start Hospice Care and What to Expect

Starting hospice care begins with a conversation, either with your doctor or directly with a hospice provider. You don’t need a formal referral to make that first call. If a patient has a terminal illness with a life expectancy of six months or less, they likely qualify. The process from initial contact to a nurse visiting your home can happen within days, sometimes faster.

Who Qualifies for Hospice

The core requirement is straightforward: two physicians must certify that the patient has a terminal illness with a life expectancy of six months or less if the disease follows its normal course. One of those physicians is the hospice’s medical director (or a designated hospice physician), and the other is the patient’s own doctor, if they have one. Both must provide written certification that includes a brief narrative explaining the clinical reasoning behind the prognosis.

This six-month estimate is a medical judgment, not a guarantee. Many patients live longer than six months on hospice, and that’s perfectly fine. As long as a physician recertifies that the illness remains terminal at the start of each new benefit period, hospice care continues. There is no maximum time limit. The first two benefit periods last 90 days each, and every period after that lasts 60 days.

For children, the rules are slightly different. Since 2010, kids enrolled in Medicaid or CHIP can receive hospice care and curative treatments at the same time. Adults on Medicare generally agree to shift away from curative treatment when electing hospice, but children don’t have to make that choice. They still need the same six-month prognosis to qualify.

How to Get the Process Moving

You have two options for initiating hospice. The most common path is asking the patient’s physician to make a referral. But you can also contact a hospice provider directly, and they will coordinate the medical certification on their end. Family members, friends, social workers, or hospital discharge planners can all make that initial call. The patient doesn’t have to do it themselves.

Once the patient formally elects hospice care, a registered nurse must complete an initial assessment within 48 hours. In urgent situations, if the physician, patient, or family requests it, the hospice will send a nurse sooner. During this first visit, the nurse evaluates the patient’s symptoms, pain levels, medications, and home environment. A more comprehensive assessment follows, and the hospice team builds a personalized care plan based on what they find.

The paperwork side involves the patient (or their representative) signing an election statement that officially enrolls them in hospice. This document names the specific hospice provider, acknowledges the shift in care focus, and lists the date care begins. It’s a straightforward form, not a lengthy legal process.

Choosing the Right Provider

Not all hospice programs are the same. Some are nonprofit, some are for-profit. Some specialize in certain diseases. Some have dedicated inpatient facilities, while others coordinate care entirely in the home. Before committing, it’s worth comparing a few providers in your area.

Medicare’s Care Compare tool at Medicare.gov lets you search hospice providers by location and review quality data side by side. The site pulls from three data sources: a standardized clinical assessment that hospices submit for every patient, Medicare claims data, and a family satisfaction survey called the CAHPS Hospice Survey. This survey captures feedback from families about their experience with the provider after a patient has died, so it reflects real outcomes rather than marketing promises.

Beyond the data, ask providers direct questions. How quickly do they respond to after-hours calls? How often will a nurse visit? Do they have staff with expertise in the patient’s specific condition? What does their volunteer program look like? The answers will vary significantly from one hospice to another, and the right fit depends on your family’s needs.

What Hospice Care Actually Looks Like

Medicare recognizes four distinct levels of hospice care, and a patient can move between them as their needs change.

  • Routine home care is by far the most common level. The patient lives at home (or in a nursing facility), symptoms are reasonably well controlled, and the hospice team visits on a regular schedule. A nurse, aide, social worker, chaplain, and volunteers rotate through based on the care plan.
  • Continuous home care kicks in during a crisis, like uncontrolled pain or severe breathing difficulty. The hospice provides nursing care in the home for extended stretches, sometimes eight or more hours a day, until the crisis resolves.
  • General inpatient care also addresses a symptom crisis, but in a facility setting such as a hospital or a dedicated hospice unit. This is short-term and designed to get symptoms under control so the patient can return home.
  • Inpatient respite care exists entirely for the caregiver’s benefit. The patient temporarily moves to a facility so the person providing daily care at home can rest. You pay 5% of the Medicare-approved amount for respite stays, and the copay is capped at the inpatient hospital deductible for the year.

At every level, the hospice provides medications related to the terminal diagnosis, medical equipment like hospital beds and oxygen, and supplies such as bandages or catheters. The patient’s copay for prescription drugs related to symptom management is no more than $5 per prescription.

What Hospice Costs

For Medicare beneficiaries, hospice is one of the most comprehensive benefits available. Medicare Part A covers nearly all hospice services with minimal out-of-pocket costs. The two exceptions are the small drug copay (up to $5 per prescription) and the 5% copay for inpatient respite care. Everything else, including nurse visits, equipment, supplies, social work, and chaplain services, is covered at no cost to the patient.

Most private insurance plans and Medicaid programs also cover hospice, though the specific terms vary. If the patient has both Medicare and private insurance, Medicare typically serves as the primary payer for hospice services. It’s worth calling your insurance provider to confirm coverage details before enrolling, but cost should rarely be the barrier that keeps a family from starting hospice.

You Can Leave Hospice at Any Time

Electing hospice is not an irreversible decision. A patient or their representative can revoke the hospice election at any point by submitting a signed, dated statement to the hospice provider. The revocation takes effect on the date specified in that statement, and the patient immediately returns to their standard Medicare benefits, including coverage for curative treatments.

People leave hospice for different reasons. Sometimes a patient’s condition improves unexpectedly. Sometimes a new treatment option becomes available that they want to pursue. Sometimes a family simply changes their mind. Whatever the reason, the option to re-elect hospice remains open. If the patient later meets eligibility criteria again, they can enroll in a new benefit period.

A hospice can also discharge a patient if the medical team determines the person is no longer terminally ill. This isn’t punitive; it simply means the patient’s condition has stabilized or improved beyond what qualifies for the benefit. The patient returns to regular Medicare coverage and can be re-admitted to hospice if their condition declines again.

Practical Steps to Take This Week

If you’re considering hospice for yourself or a loved one, here’s a realistic timeline for getting started. First, talk to the patient’s doctor about whether a six-month prognosis applies. If the doctor agrees, ask for a hospice referral or the names of local providers. If the doctor is hesitant but you believe hospice is appropriate, you can call hospice agencies directly and ask them to evaluate the patient.

Next, compare two or three providers using Medicare’s Care Compare tool and phone conversations. Ask about response times, visit frequency, and the specific services included. Once you choose a provider, the enrollment paperwork and initial nurse visit can happen within a day or two. Many hospices are accustomed to starting care quickly when the need is urgent.

The most common regret families express about hospice is not starting it sooner. Early enrollment gives the patient more time to benefit from symptom management, emotional support, and the comfort-focused approach that defines hospice care.