Is BetterMe Worth It? Pros, Cons & Billing Issues

BetterMe is worth it for a specific type of user: someone who wants low-impact workouts (primarily Pilates and yoga) combined with meal planning in a single app and doesn’t need advanced calorie tracking. At $20 to $50 per month, it’s not cheap, and the app has real drawbacks that could make it a frustrating experience if you’re not prepared for them. Here’s what you’re actually getting and where it falls short.

What BetterMe Includes

BetterMe is an all-in-one fitness and nutrition app. The core of the workout library leans heavily on Pilates, yoga, and bodyweight calisthenics, but it also offers boxing, HIIT, running plans, barre, tabata, treadmill routines, and indoor walking programs. Each exercise comes with a video demonstration. You can filter by goal, equipment, and intensity level.

On the nutrition side, you get a calorie tracker where you can search for individual ingredients or full meals and adjust portion sizes. Meal plans are available across a wide range of dietary styles: keto, Mediterranean, vegan, paleo, pescatarian, gluten-free, vegetarian, and several diabetes-friendly options. The plans come with recipes, ingredient lists, photos, and step-by-step instructions. Intermittent fasting plans with various fasting intervals are also built in.

There’s a mindfulness section with short lessons (around three minutes each) covering topics like negative self-talk, habit formation, and self-control as they relate to eating and fitness. BetterMe also has a separate Mental Health app with guided meditations, breathing exercises, sleep sounds, and self-help coaching, similar to what Calm offers.

Where It Stands Out

The workout library is genuinely impressive in its range of accessibility options. You’ll find routines for back pain relief, osteoarthritis care, post-cast recovery, wheelchair fitness, pre- and postpartum exercise, limb loss workouts, and injury recovery. A 21-day Wall Pilates program is specifically designed for seniors, using a wall for extra support so people can do movements they couldn’t safely perform on a mat. There are also dance classes for seniors, posture correction routines, and chair-based options.

This level of inclusivity is uncommon in fitness apps. If you have mobility limitations, are recovering from an injury, or are older and looking for something gentle, BetterMe covers ground that most competitors don’t touch.

Users who stick with the app consistently report real results. One long-term user described starting at a low fitness level, doing 15-minute Pilates sessions most days, and gradually progressing from low to moderate intensity as their fitness improved. The short workout format is a recurring theme in positive reviews: people appreciate that sessions are brief enough to fit into a busy day and can be done at home with no equipment. The app also lets you customize programs around specific body goals, which users say makes the experience feel more personal than following generic YouTube videos.

The Billing Problem

The most serious complaint about BetterMe isn’t the workouts or the content. It’s the billing. Users on Reddit, Trustpilot, and app store reviews consistently report being charged for services they didn’t sign up for, or continuing to be billed after canceling their subscription. One user discovered they’d been charged $79.99 every couple of months throughout 2024 and into 2025, despite having canceled. Others report that the advertised 30-day money-back guarantee was denied when they actually tried to use it.

This isn’t a problem unique to BetterMe. Noom faces nearly identical complaints. Both apps have been criticized for making cancellation confusing, sometimes requiring users to contact support directly rather than offering a simple in-app cancellation button. If you do subscribe, cancel through your phone’s app store subscription settings (Apple or Google) rather than relying on the app itself, and check your bank statements afterward.

Content Quality Concerns

Some users have raised concerns about the quality of workout videos. Several Reddit users noted that demonstration models appear to be AI-generated, with one pointing out poor squat form in a video that would cause a real person to lose their balance. Others describe videos that move too quickly between exercises, with no time to breathe between sets, making routines hard to follow.

The app’s navigation also draws criticism. Users report being redirected between the website and the app unpredictably, landing on different screens each time they log in, and finding the overall layout disorganized. For an app at this price point, the user experience doesn’t always feel polished.

How It Compares to Alternatives

BetterMe’s main advantage over competitors is bundling workouts and meal planning together. If you’re currently paying for a separate fitness app and a separate nutrition app, consolidating into one platform could simplify things. Noom focuses more on the psychology of eating and weight loss coaching but offers a weaker exercise component. MyFitnessPal is a better pure calorie tracker, but it doesn’t provide structured workout programs.

One important caveat: if precise food tracking is your priority, BetterMe isn’t built for that. Both BetterMe and Noom have surprisingly weak nutrition tracking compared to dedicated tools like MyFitnessPal or Cronometer. BetterMe’s strength is in providing pre-built meal plans you follow rather than granular logging of everything you eat.

Who Should (and Shouldn’t) Subscribe

BetterMe makes the most sense if you want structured, low-impact home workouts paired with ready-made meal plans. It’s particularly well-suited for beginners, older adults, people recovering from injuries, or anyone who feels intimidated by traditional gym-focused fitness apps. The short daily sessions and progressive difficulty scaling work well for people building a new habit from scratch.

It’s a harder sell if you’re an intermediate or advanced exerciser looking for serious strength training programming, if you need detailed macro and calorie tracking, or if you’re someone who gets frustrated by clunky app design. At $20 to $50 per month, you’re paying a premium, and free alternatives on YouTube cover similar Pilates and yoga content without the billing risks.

If you do try it, use a payment method you monitor closely, set a calendar reminder before your trial or billing period ends, and manage your subscription through your phone’s app store rather than through BetterMe directly.