Shingles, or herpes zoster, is caused by the reactivation of the varicella-zoster virus (VZV), the same virus responsible for chickenpox. VZV lies dormant in nerve cells, reactivating years later to cause a painful rash. When the rash clears, it can leave a scar resulting from deep tissue repair following dermal injury. The visual characteristics of these marks depend on the underlying biological process and the skin’s healing response.
How the Shingles Rash Leads to Scarring
The mechanism of scarring begins when the virus travels from the nerve root along a specific nerve pathway to the skin surface. This pathway corresponds to a dermatome, resulting in the characteristic band-like distribution of the rash. The virus causes intense inflammation and damage to the skin layers, particularly in the dermis where the blisters originate.
Severe blistering can lead to the death of skin tissue, called necrosis, especially in the deeper dermal layer. Because of this deep tissue damage, the body cannot regenerate the original skin structure. The wound is repaired by replacing the lost tissue volume with dense, fibrous collagen, resulting in a permanent scar.
When blisters are large, hemorrhagic (blood-filled), or become secondarily infected, the inflammatory response penetrates deeper. This increases the likelihood of fibrous replacement and subsequent scarring. In severe cases, often seen in older or immunocompromised patients, extensive necrosis can lead to a destructive form of infection known as gangrenous shingles.
Identifying the Appearance of Shingles Scars
The visual presentation of a shingles scar is defined by its texture, coloration, and unique pattern. The texture is most commonly atrophic, meaning the scar appears sunken or depressed below the level of the surrounding skin. This indentation occurs because of the destruction and loss of underlying dermal tissue during the active infection.
The scar may look pitted or “pockmarked,” reflecting the location of the former fluid-filled blisters. Less frequently, the healing process results in a raised scar, classified as hypertrophic or a keloid. These raised scars signify an overproduction of collagen during repair, though atrophic scarring is the typical outcome.
Coloration often results in permanent changes to the skin’s pigment. The most frequent outcome is hypopigmentation, where the scar tissue is lighter than the surrounding healthy skin. This loss of color is due to the damage or destruction of melanocytes, the cells responsible for producing skin pigment.
Conversely, some individuals develop hyperpigmentation, where the scar appears darker than the adjacent skin. These color changes are a form of post-inflammatory dyspigmentation and can persist indefinitely after the rash has healed. The scar’s pattern is its most distinct characteristic, presenting as a linear, strip-like mark that follows the path of the affected nerve root across one side of the body.
Variables That Determine Scar Severity
Several factors influence whether a shingles rash results in a mild mark or a severe, noticeable scar. The initial severity and extent of the rash is a primary variable, as more widespread lesions correlate with a higher risk of permanent scarring. The depth of the inflammation is directly related to the amount of tissue replaced with scar tissue.
Physical manipulation of the blisters, such as scratching, picking, or squeezing, contributes significantly to increased scar severity. This trauma prolongs the inflammatory process and can push damage deeper into the dermis, compounding tissue loss. A secondary bacterial infection of open blisters also prolongs healing and causes more destructive inflammation, leading to a poorer cosmetic outcome.
Individual health status and genetics also play a role in the healing process. Patients over the age of 60, those with diabetes, or individuals with a compromised immune system are at an elevated risk for severe scarring. A genetic predisposition to form hypertrophic or keloid scars means these individuals may develop a more raised and prominent scar after the infection.

