What Does a CNA Do? Roles, Settings, and Salary

A certified nursing assistant (CNA) provides hands-on, daily care to patients who need help with basic physical tasks like bathing, eating, getting dressed, and moving around. CNAs work under the supervision of registered nurses and are the healthcare workers who spend the most direct time with patients, handling everything from hygiene and mobility to checking vital signs and responding to call buttons.

Daily Responsibilities

The core of a CNA’s job revolves around helping patients with what healthcare professionals call activities of daily living, or ADLs. These are the fundamental tasks a person needs to do to survive and function: bathing, using the bathroom, eating, getting dressed, and moving from a bed to a chair or wheelchair. For patients who are elderly, recovering from surgery, or living with a chronic illness, these tasks can range from difficult to impossible without assistance.

Beyond personal care, CNAs monitor and record vital signs like blood pressure, heart rate, temperature, and breathing rate. They serve meals, track how much a patient is eating and drinking, and help reposition patients in bed to prevent pressure sores. They answer call lights, help patients walk safely down hallways, and change bed linens. Much of the job involves observing patients closely and reporting any changes in condition to the nursing staff, since CNAs often notice subtle shifts in a patient’s behavior or comfort before anyone else does.

Documentation is also a significant part of the role. CNAs record what they observe throughout their shifts: food and fluid intake, bowel and bladder output, vital sign readings, and any complaints or behavioral changes. These records become part of the patient’s medical chart and help nurses and doctors make informed decisions about care.

Where CNAs Work

Most CNAs work in either nursing homes (long-term care facilities) or hospitals, and the day-to-day experience differs quite a bit between the two.

In nursing homes, CNAs care for the same residents every day. The patient population is mostly elderly or chronically ill, and the focus is on maintaining comfort, safety, and hygiene over the long term. You get to know your residents well, their preferences, their routines, and their families. The work is steady and relationship-driven.

In hospitals, the patient population changes constantly. You might help care for a post-surgical patient in the morning and assist with an admission in the afternoon. Hospital CNAs work more closely alongside registered nurses and doctors, and the pace tends to be faster. The role also expands to include tasks like transporting patients between departments, handling some administrative duties like answering phones and entering data, and coordinating with physical therapists or other specialists about patient care. The tradeoff is less continuity with patients but more variety and exposure to different areas of medicine.

CNAs also work in home health care, assisted living facilities, rehabilitation centers, and hospice programs. Each setting shifts the balance of responsibilities slightly, but the foundation of personal care and vital sign monitoring stays the same.

What CNAs Cannot Do

CNAs have clear boundaries on what falls within their scope of practice. They cannot administer medications, give injections, start IVs, insert catheters, or perform any invasive procedure. They cannot diagnose conditions or interpret medical findings. If a CNA takes your blood pressure and the reading looks concerning, they record and report it, but a nurse or physician decides what to do next.

CNAs can use basic tools like blood pressure cuffs and thermometers but are not trained to operate complex medical equipment such as ventilators, dialysis machines, or feeding pumps. They can clean minor wounds and apply simple dressings, but deep or complex wound care falls to licensed nurses. Similarly, while a CNA might help a patient practice exercises assigned by a physical therapist, they cannot design, modify, or independently perform therapy routines. The role is fundamentally about support and observation, not clinical decision-making.

Physical and Emotional Demands

CNA work is physically intense. You spend most of your shift on your feet, and a large portion of the job involves lifting, turning, and transferring patients. Federal safety guidelines recommend a maximum of 35 pounds for manual patient-handling tasks, but real-world situations often push those limits, especially when patients are unable to bear any of their own weight. Back injuries and musculoskeletal strain are common occupational hazards.

The emotional side of the work is equally demanding. CNAs frequently care for patients who are confused, in pain, frightened, or near the end of life. Building close relationships with long-term residents means feeling the loss when their health declines. Patience, empathy, and the ability to stay calm under pressure aren’t just nice qualities for this job. They’re essential ones. Strong communication skills matter too, since CNAs serve as a bridge between patients and the rest of the care team.

How to Become a CNA

Becoming a CNA is one of the fastest entry points into healthcare. Training programs are offered through community colleges, vocational schools, hospitals, and even some nursing homes. Federal law requires a minimum of 75 hours of training, though many states set their own minimums higher. Programs typically combine classroom instruction covering topics like infection control, nutrition, and patient rights with supervised clinical hours where you practice skills on real patients.

After completing a training program, you must pass a state competency exam that includes both a written (or oral) knowledge test and a practical skills demonstration. Once certified, you’re listed on your state’s nurse aide registry, which employers check before hiring. Most people can go from starting a training program to working as a CNA in a matter of weeks, not years.

Pay and Job Outlook

The median annual wage for nursing assistants was $39,530 as of May 2024, which works out to roughly $18.96 per hour. Pay varies by setting and location. Hospital CNAs and those working in metropolitan areas generally earn more than those in rural nursing homes. Some employers offer shift differentials for evening, overnight, or weekend work.

Demand for CNAs remains strong, driven largely by an aging population that needs more long-term care. For many people, the role also serves as a stepping stone. Working as a CNA gives you direct patient care experience that strengthens applications to nursing school, and many employers offer tuition assistance programs to help CNAs advance their education while continuing to work.