What Is an Emergency Action Plan and What’s in One?

An emergency action plan (EAP) is a written document that spells out exactly what everyone in a building or organization should do when an emergency strikes. It covers how to report the emergency, how to get out safely, and who is responsible for what. In workplaces, OSHA requires certain employers to have one under federal regulation 29 CFR 1910.38. But EAPs aren’t limited to offices and factories. Schools, sports venues, and healthcare facilities all use them.

What an EAP Actually Includes

At minimum, every workplace emergency action plan must contain six core elements:

  • Reporting procedures: How employees report a fire or other emergency, including what number to call and what information to provide.
  • Evacuation procedures: The type of evacuation required and specific exit route assignments so people aren’t all funneling toward the same door.
  • Critical operations procedures: Instructions for employees who need to stay behind briefly to shut down equipment or secure hazardous materials before evacuating.
  • Headcount procedures: A system for accounting for every employee after evacuation is complete.
  • Rescue and medical duties: Procedures for any employees designated to perform first aid, CPR, or rescue tasks.
  • Emergency contacts: The names or job titles of people employees can reach out to for more information about the plan or their specific duties.

For companies with 10 or fewer employees, the plan can be communicated verbally rather than kept as a written document. Larger organizations need it in writing and accessible to all staff.

Types of Emergencies Covered

A good EAP doesn’t just address fires. The CDC’s template for emergency action plans lists medical emergencies, severe weather, bomb threats, chemical spills, extended power loss, and acts of violence such as hostage situations. Some workplaces face unique risks. A chemical plant needs detailed spill response protocols. A high-rise office building needs procedures for partial evacuation versus full evacuation. The plan should reflect the specific hazards of your location, not just generic scenarios.

Who Does What During an Emergency

An EAP assigns clear roles so people aren’t standing around wondering who’s in charge. Typically, an emergency coordinator (or a small team) takes the lead. This person activates the plan, communicates with emergency services, and provides direction to leadership during the event. In larger buildings, floor wardens or area monitors are assigned to guide people toward exits, check rooms, and confirm that everyone has left their section.

The key principle is that no one should be figuring out their responsibilities for the first time during an actual emergency. Every person named in the plan should know their role before anything happens.

Evacuation and Assembly Points

Evacuation routes and assembly points are the backbone of any EAP. Exit routes should be clearly marked with signs and kept free of obstructions at all times. The plan assigns specific routes to different areas of the building to prevent bottlenecks, and it designates outdoor assembly points far enough from the building to be safe but close enough to be practical.

Once everyone reaches the assembly point, headcount procedures kick in. This might be as simple as a supervisor checking off names on a roster or as structured as a digital check-in system. The goal is to confirm quickly whether anyone is missing so emergency responders know whether to search the building. If someone is unaccounted for, that information goes directly to the fire department or rescue team on scene.

Accommodations for Employees With Disabilities

A plan that only works for fully mobile, hearing, and sighted employees isn’t a complete plan. Employers can ask all new hires, after extending a job offer, whether they’ll need assistance during an emergency evacuation. This isn’t optional sensitivity. It’s a practical step that shapes how the plan works in real life.

A “buddy system,” where employees are paired so they can locate and assist each other, is one of the most common accommodations. For employees who use wheelchairs or have mobility limitations, the plan may designate areas of refuge: safe rooms with closing doors, a working phone or two-way radio, smoke-blocking supplies, and a window with a visible “help” sign to alert rescuers. Many people who are blind prefer to walk down stairs unassisted and simply need to know the route in advance. Others may need a guide.

Emergency alarms should include both audible and visual signals so they’re accessible to employees who are deaf or hard of hearing. For some employees with psychiatric conditions, frequent drills are helpful. For others, surprise drills can trigger anxiety, and allowing them to opt out with alternative training (such as detailed written instructions reviewed privately) is a reasonable accommodation.

EAPs in Sports and Athletic Settings

Emergency action plans aren’t just a workplace regulation. In athletics, they can be the difference between life and death when a player collapses on the field. Sports EAPs follow many of the same principles but are tailored to each specific venue. According to the Korey Stringer Institute, which focuses on athlete safety, every athletic EAP should address:

  • Emergency personnel: Who is on the emergency team at that venue and what each person does when the plan is activated.
  • Communication: What devices are available (radios, phones), what number to call, and the exact directions to give dispatchers so an ambulance can reach the field or court quickly.
  • Equipment locations: Where AEDs, first aid kits, and other emergency equipment are stored, with regular maintenance checks.
  • Transportation: Options for getting an injured athlete to a hospital, including estimated ambulance response times.
  • Venue maps: Specific directions for emergency vehicles to access the site, including gate codes or locked entry points.

First responders on scene establish safety, provide immediate care, activate the emergency medical system, retrieve equipment, and direct the ambulance to the exact location. Practicing this sequence through rehearsals shaves critical minutes off response time.

Training and Keeping the Plan Current

An emergency action plan that sits in a binder collecting dust won’t help anyone. OSHA requires that employees be trained on the plan when it’s first developed, whenever their responsibilities under it change, and whenever the plan itself is revised. New employees should be walked through the plan as part of onboarding.

Regular drills are the most effective way to test whether a plan actually works. Drills reveal problems that look fine on paper: an exit door that sticks, an assembly point that’s too close to the building, a floor warden who moved to a different department. After each drill, the plan should be updated to fix whatever gaps surfaced. Building layout changes, new hires, staff departures, and shifts in the types of hazards present all trigger the need for a review. Treating the EAP as a living document, rather than a one-time compliance task, is what makes it functional when it matters.